Returns & Exchanges
At BETAFPV, we stand by the quality of our drones and components, offering a 30-day return policy for items in their original, unused condition to ensure your flight experience is nothing short of exceptional.
Return Process
- 1.Initiate Your Request
Contact our support team via the ticketing system or email with your order number and a clear description of the issue or reason for return.
- 2.Technical Assessment
For electronic components or flight controllers, provide high-resolution photos or video footage to help our engineers verify the hardware status before approval.
- 3.Secure Packaging
Once your RMA is approved, pack the items securely in their original BETAFPV packaging, including all accessories, cables, and manuals provided in the box.
- 4.Refund Processing
After our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.
